Title: Senior Project Delivery Manager – Client Solution Implementation

Role: Permanent Full-time

Department: Professional Services

Location: 2727 Steeles Ave W #202, North York, ON M3J 3G9

Start date: ASAP

About Retalon:

Retalon is a provider of advanced analytics and AI for Retail. CIO Review has identified Retalon as one of the “Most Promising Retail Technology Companies”. We believe that retailers should be able to optimize and scale their business using AI without needing to hire a Ph.D. in data science. Our solutions solve complex problems in Merchandise and Assortment Planning, Inventory Management and Pricing and Promotion Optimization. All our solutions stem from one unified analytics platform. Retalon was the first and still is the only company that offers a completely integrated solution for retailers and distributors that seamlessly integrates with any ERP or OMS. Our 100% in-house professional services, technical support, and analytics teams ensure that solution implementations are efficient and deliver expected business results.

We are growing and building exciting technology! We have customers in a dozen retail verticals and across three continents. Do you want to join our family? We are looking for people, who love doing things for the first time, have a passion for building the most advanced and accurate predictive engine around, and love learning new things and sharing their ideas. We have aggressive growth plans and welcome individuals with similar drive and determination.

About the role:

Reporting to the Vice President of Professional Services, as a Senior Project Delivery Manager, you will lead the implementation of the Retalon solution, in collaboration with our clients & Retalon team. Your job is to plan, budget, oversee and document all aspects of the projects you are working on. You will work closely with upper management as well as with different departments to make sure that the scope and direction of each project are clear, and that the teams are on track. Your main goal is to ensure that the project is completed on time and within the set budget.

Responsibilities:

• Planning project resources
• Project plans and documentation
• Implementation timelines and milestones
• Project status, resource availability, and delivery timeline
• Project flow communication
• Progress monitoring
• Management of Issues and Risks with appropriate mitigations in place
• Organizing, planning, preparing, and conducting meetings; preparing meeting minutes
• Communicating with Retalon customers on Project related activities
• Ensure all the roles for each project are assigned
• Identify & track the critical path
• Ensure that red flags are removed or brought to the attention of Account Executives or upper management
• Establish credible relationships with customers

Qualifications:

You’re a fit for this role if you:

• Have experience in the retail space and/or technology implementation
• Post-secondary education
• Project management qualification (PMP) or equivalent
• Agile/Scrum Certification
• Minimum 5 years of proven experience as a Project Manager
• Hands-on knowledge of MS Project/Jira
• Outstanding organizational skills

Soft Skills that would make you an ideal candidate: 

• Great communication, facilitation, and documentation skills
• Systematic thinker and problem solver
• Fast learner with an analytical mindset
• Enthusiastic & Empathetic
• Accountable, responsible, and able to perform under pressure

What’s in it for you:

• Work with an innovative team that aims to disrupt retail analytics
• Become a part of a team of creative people who constantly learn from each other
• Flexible working hours
• A competitive compensation and benefits package
• Opportunities for career advancement