Title: Senior Project Delivery Manager – Client Solution Implementation

Role: Permanent Full-time

Department: Professional Services

Location: 2727 Steeles Ave W #202, North York, ON M3J 3G9

Start date: ASAP


About Retalon:

Retalon is a provider of advanced analytics and AI for Retail. CIO Review has identified Retalon as one of the “Most Promising Retail Technology Companies”. We believe that retailers should be able to optimize and scale their business using AI without needing to hire a PhD in data science. Our solutions solve complex problems in Merchandise and Assortment Planning, Inventory Management and Pricing and Promotion Optimization. All our solutions stem from one unified analytics platform. Retalon was the first and still is the only company that offers a completely integrated solution for retailers and distributors that seamlessly integrates with any ERP or OMS. Our 100% in-house professional services, technical support, and analytics teams ensure that solution implementations are efficient and deliver expected business results.


We are growing and building exciting technology! We have customers in a dozen retail verticals and across three continents. Do you want to join our family? We are looking for people, who love doing things for the first time, have a passion for building the most advanced and accurate predictive engine around, and who love learning new things and sharing their ideas. We have aggressive growth plans and welcome individuals with similar drive and determination.


About the role:

Reporting into the Vice President of Professional Services, as a Senior Project Delivery Manager, you will lead the implementation of the Retalon solution, in collaboration with our clients & Retalon team. Your job is to plan, budget, oversee and document all aspects of the projects you are working on. You will work closely with upper management as well as with different departments to make sure that the scope and direction of each project is clear, and the teams are on-track. Your main goal is to ensure that the project is completed on time and within the set budget.



  • Planning project resources
  • Project plans and documentation
  • Implementation timelines and milestones
  • Project status, resource availability, and delivery timeline
  • Project flow communication
  • Progress monitoring
  • Management of Issues and Risk with appropriate mitigations in place
  • Organising, planning, preparing, and conducting meetings; preparing meeting minutes
  • Communicating with Retalon customer on Project related activities
  • Ensure all the roles for each project are assigned
  • Identify & track the critical path
  • Ensure that red flags are removed or brough to the attention of Account Executives or upper management
  • Establish credible relationships with customers



You’re a fit for this role if you:

  • Have experience in the retail space and/or technology implementation
  • Post secondary education
  • Project management qualification (PMP) or equivalent
  • Agile/Scrum Certification
  • Minimum 5 years proven experience as a Project Manager
  • Hands-on knowledge of MS Project/Jira
  • Outstanding organizational skills


Soft Skills that would make you an ideal candidate: 

  • Great communication, facilitation, and documentation skills
  • Systematic thinker and problem solver
  • Fast learner with an analytical mindset
  • Enthusiastic & Empathetic
  • Accountable, responsible, and able to perform under pressure



What’s in it for you:

  • Work with an innovative team that aims to disrupt retail analytics
  • Become a part of a team of creative people who constantly learn from each other
  • Flexible working hours
  • A competitive compensation and benefits package
  • Opportunities for career advancement

We build cutting-edge AI that solves real problems in retail. Our team is growing, and we’re looking for people who love building smart technology, learning, and expanding their minds.

Is this you?

Health Benefits & Healthy lifestyles

Retalon offers benefits to all employees & supports healthy lifestyles.

Flexible Hours & Extended Vacation Days

Enjoy flex days, extended vacations, and flexible hours at Retalon.

Competitive Compensation

We are building a team of the top talent in the retail technology space

Build award winning technology

Our solutions have won numerous technology & retail innovation awards

Work with top Brands & Retailers

Retalon's customers include some of the top retailers & brands from around the world

Work with a great & talented team.

A comfortable, easy, and fun environment stems from having great people. Become part of Retalon's family!