Retalon Selected by Gartner in
Hype Cycle for Retail Technologies 2018

Gartner’s hype cycle is a representation of the life cycle stages that a technology goes through, from conception to maturity and widespread adoption. Retail CIOs can leverage the Hype Cycle to:

1. Advise the business areas on how to cut through market hype in order to best prioritize retail technology investments and
2. Support unified retail commerce in a digital business environment

In this report:

• Analysis
  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Contextualized Real-Time Pricing
    • Blockchain in Retail
    • Distributed Order Management
    • Smart Check-Out
    • Algorithmic Retailing
    • Visual Search
  • At the Peak
    • Virtual Reality in Retail
    • Customer Engagement Hub
    • Conversational Commerce
    • Robotic Process Automation
    • Smart Robots
    • 3D Printing in Retail
    • AI in Retail
    • Cognitive Expert Advisors
    • Intelligent Virtual Store Design
  • Sliding Into the Trough
    • Workforce Analytics
    • Augmented Reality in Retail
    • Employee Recognition and Reward Systems
    • RFID (Item)
    • Real-Time Store IoT Platform
  • Climbing the Slope
    • Customer-Centric Merchandising and Marketing
    • Unified Merchandise Planning
  • Entering the Plateau
    • Algorithmic Merchandise Optimization
    • Unified Price, Promotion and Markdown Optimization
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels
• Gartner Recommended Reading